We come to you

Please Note:

All onsite services are currently suspended due to the Covid-19 outbreak.  On-site services will resume when it is deemed safe.

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Thank you for understanding,

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Concept Computers

ON-SITE  SERVICE

For Business

Business On-Site services include:

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  • Office Network installation

  • Printer Setup

  • Diagnostics

  • Pick-up and drop-off services

  • Diagnostics and troubleshooting

  • Cable Management

  • New office setup

  • Consulting Services

For Home

On-site services include:

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  • Home Network Installation

  • Printer Setup

  • Tutoring

  • Pick-up and drop-off services

  • Minor computer repair

  • Diagnostics

  • Cable management

FAQs

Can you fix my computer in my home?

When possible, yes, some minor repairs and diagnostics can be performed at your home. However, special equipment and tools may require your computer being brought back to our tech bench. Pick-up and delivery is available.



Is it more expensive for on-site repairs?

Yes. As our technicians are required to travel to your destination and take time away from the repair shop, the on-site rates are higher. Please give us a call to discuss the options. Mobile pickup and delivery is available. Some jobs, such as printer or network installations do require onsite services. Please call 604-986-7680 for a quote.



I just have a few questions, is an onsite visit required?

With today's technology there are many options for computer support. We offer remote servicing options and can help with many computer problems and answer questions without requiring you to bring your computer in-store or have an onsite visit. We connect directly with your computer and speak with you over the phone.