CONCEPT

We often get computers in for repair or data recovery, which can require passwords to restore access to customer email and other programs. It is not uncommon to hear, "I don't need a password to get into my [insert app/program here]." To which must inevitably explain that all users of the given app or program need a username and password and that thanks to password managers and app preferences, you are often able to stay logged in and rarely, if ever enter your login credenti

You're working on a very important project and you're almost done. Now you've simply got to integrate this spreadsheet into the report aaaaaaand, your machine crashes. You frantically try to reboot only to encounter the blue screen of death. Pretty standard computer crash timing. Now what? Chances are you're dealing with information you don't want lost or damaged. Before you hop onto your mobile device and start researching how you can fix it, we highly recommend calling a PR

We have stressed numerous times that your best defense against... well almost anything when it comes to computers, including viruses, damage and loss/theft is having a good back-up system! When it comes to back-ups, you have a couple of options: a full system image or a data back-up. A system image is exactly as it sounds. It creates an identical copy of your system's drive, including your operating system, settings, preferences, drivers, software, data etc. Because it includ

Data loss almost never happens at an ideal time and it can be devastating - so HOW does it happen? The information on your system's drive can be lost via: - human error - viruses / malware - power failure - physical damage to the drive We often see data loss when users accidentally (permanently) delete files, there are power outages/surges, liquids are spilled on the device, viruses or malware deletes or corrupts files or devices are dropped. The best prevention for data loss

So you're pretty good about saving your work are you? Data loss isn't much of a worry? Think again. Here are some of the most common ways to lose those precious files: - Accidentally deleting files: it happens to the best of us. One minute you're happily typing along, you think you're finished, you save it and WHAAAAAT??? Where did the rest of your document go? Somewhere along the way, instead of highlighting a word, you highlighted a paragraph, or worse, a page, didn't notic

The term "crashed hard drive" is used when your spinning hard drive is no longer able to read the data stored on the unit, and data must be recovered. There are two types of crashed hard: a logical and physical. A logical crash occurs when the data itself is no longer readable due to a software error or file corruption. In this case a recovery software can be used to make multiple attempts to read each file, which, while time-consuming can offer the best chance of recovering