#computersupport

Computer related tips and tricks as well as industry news and alerts to keep you safe while connected.

Concept Computers

Apr 26, 2021
1 min

Mining Rigs for Crypto-Currency

Interested in crypto-currency mining? We do it right! Mining takes specialized machines that are designed specifically for that function and that function only! While you may not be able to undergo other tasks on this machine, it does make them incredibly efficient at what they are designed to do and if you have a keen eye for it, a great investment! These rigs can be purchased as is, custom built for you or even by you! To speak to us about all your cryto-currency mining nee

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Concept Computers

Apr 20, 2021
1 min

Troubleshooting Wireless Printer Issues

Wireless printer giving you troubles? We often get complaints of wireless accessories disconnecting from machines, which may be a sign of out-of-date drivers or software or incompatible devices. Not to worry! We are expert problem-solvers and the best part? We can often diagnose these problems remotely, so you don't have to drag your machine and peripherals down to our showroom. To speak to us about all your computer accessory and peripheral needs, come see us in-store at 125

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Concept Computers

Apr 11, 2021
1 min

Telus Troubles

Are you a Telus webmail user? Many of our clients are reporting difficulties since the recent switch of their webmail to Gmail. If you used Outlook or any other desktop app to check your Telus mail, you may be experiencing difficulties with the migration. Email migration from a desktop app can be confusing and takes time to download the proper files for transfer from a desktop app to a web-based app. Not to worry! We can help! To speak to us about all your email migration nee

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Concept Computers

Apr 4, 2021
1 min

Why is my Computer so Slow?

One of the most common questions we get asked is, "Why is my computer so slow?". While there are many possible answers to this question, we've put together a list of some of the most common reasons: - your hard drive is almost full - you are low on RAM (random access memory) - you have too many programs running at the same time - you are performing a demanding task (like image rendering or video editing) that requires upgraded components - you have a computer virus or malware

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Concept Computers

Mar 28, 2021
1 min

Must-have Accessories for New Gamers

If you've just gotten into gaming you can already see how easy it is to spend hours glued to your screen. In addition to a worthy setup for your machine, your accessories play a vital role in your experience. We highly recommend spending a few extra dollars on ergonomic gaming equipment like a keyboard and mouse. A headset that molds to the shape of your dome with a decent microphone and noise-isolation features is also a must. If keyboard gaming is not your thing, controller

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Hot Tip for Better Gaming: Keep Your Machine Clean!

Concept Computers

Mar 21, 2021
1 min

Hot Tip for Better Gaming: Keep Your Machine Clean!

As a PC gamer, one of the best tips we can give is to keep your computer clean. Gaming is a demanding task for your machine, and as it works it generates heat, but if it can't keep itself cool you start to run into performance problems and eventually overall failure. Dust, hair, pet fur and many other small particles will clog up vents and fans over time with regular use. The dirt needs to be cleaned often and GENTLY. This does not mean with a vacuum or by blowing on it. Vacu

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Concept Computers

Mar 14, 2021
2 min

What to do When Your Computer Freezes

What is the best thing to do if your computer freezes? 1. Wait - give your computer a second to catch up and see if it resolves itself, especially if you are performing a task that is particularly demanding on your CPU 2. Check your mouse batteries or connection - if your mouse is not working properly, your computer can APPEAR frozen, when it is in fact not 3. CTRL + ALT + DEL - this combination of keys will bring up your task manager which will allow you to either close the

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Concept Computers

Mar 7, 2021
1 min

Solving Connectivity Issues

Internet connectivity issues can be massively frustrating, especially when so many people are working from home these days. If your internet connection is unreliable, the first step is to contact your internet service provider to check to see if there are any issues from there end or if they can perform a reset. If this doesn't solve the problem, there may be an issue with your machine. Dropped internet connections can happen due to viruses, a bad network card, faulty or dete

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Computer Service: What to Do and When to do it.

Concept Computers

Feb 28, 2021
1 min

Computer Service: What to Do and When to do it.

Computer maintenance: what should you be doing? how often should you be doing it? Ideally, you should have your computer serviced monthly. This doesn't mean bringing your machine down to the shop every month - but ensuring you have all the necessary updates and patches, running a proper virus check, running health diagnostics and clearing out any junkware are key elements to a long computer life. Annually, you should have your computer cleaned and serviced at a qualified comp

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Data Migration: What You Can and Cannot Take With You To A New Computer

Concept Computers

Feb 21, 2021
1 min

Data Migration: What You Can and Cannot Take With You To A New Computer

There are many things you can transfer from an old computer to a new computer, including: - documents / files / folders - emails stored on your computer - bookmarks / favourites - desktop background - user accounts and settings You cannot however, transfer over programs. This is because programs form a relationship with the registry and other Windows files. This does not mean you have to buy a whole new program, but it DOES mean you MUST keep a record of your product key! Nee

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Extend the Life of Your Computer's Battery

Concept Computers

Feb 14, 2021
1 min

Extend the Life of Your Computer's Battery

There's nothing like a new computer battery. You feel like you can use your machine all day and not worry about the computer suddenly dying on you in the middle of a report. Fast forward a few years... you're probably more prone to keeping you machine plugged in all day. The charge never last very long and you're always paranoid you won't be able to plug in on time once you get the low battery warning. The good news is there are things you can do to prolong the life of your c

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Concept Computers

Feb 11, 2021
2 min

Passwords vs. PINs

Pin or password: Which should you choose and why? A pin uses strictly numbers, whereas a password can contain numbers, letters and symbols. Given a 0-9 keypad, there are 10 billion possible numeric combinations for a pin, but with over 90 possible characters in password you're looking at 59,873,693,923,837,900,000 possible combinations for a password. You can also consider that most PINs are short and passwords tend to be long. So in a nutshell, a password is more secure BUT

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Concept Computers

Jan 31, 2021
2 min

Is This an Email Scam?

Email scam attempts happen all too often. Cyber criminals most often try to get you to enter personal or payment information that they can later use for their own purposes. So how can you recognize an email scam? Here are a few things to watch out for: - The email asks for you to enter personal or payment information (legitimate companies will never ask this!) - The email uses a generic salutation (ex. dear customer or dear account holder) - The "from" email address is not fr

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Concept Computers

Jan 24, 2021
1 min

Updates Cramping Your Style?

Did you know you can set Windows updates to occur OUTSIDE of active hours? 1 . Click the Start menu --> settings (cog wheel icon) --> Update & security --> Windows Updates 2. Click "Change Active Hours" and enter your busy times. This will tell your computer NOT to update during those hours. Ta da! Still need a little help? We can do that! To speak to us about all your computer needs, come see us in-store at 1257 Marine Drive in North Vancouver or give us a call at 604-986-76

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Concept Computers

Jan 17, 2021
1 min

The New Windows 10X - What's It For?

What is Windows 10X? It is a simplified version of Windows 10 that was originally designed for foldable and dual-screen devices, but recently released for single-screen devices like tablets and chromebooks. 10X favours simplicity above all. It supports connected applications, but not those written for previous versions of windows (i.e. legacy applications), all of which are displayed in a brand new action centre and start menu. Documents, music and photos (although not downlo

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What Is Two-factor Authentication and Do I Need It?

Concept Computers

Jan 10, 2021
2 min

What Is Two-factor Authentication and Do I Need It?

With the majority of life happening online these days, data breaches are unsurprisingly on the rise. To combat this, many online platforms have started requiring two-factor authentication. Why? Passwords get hacked all the time. But two-factor authentication requires both a password and physical access to your phone, which is not something a hacker is likely to have. Will you have to do this every time? Not likely, unless you consistently use a shared computer. If it is your

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When to Install Optional Windows Updates

Concept Computers

Jan 3, 2021
1 min

When to Install Optional Windows Updates

What is an "Optional Update" in Windows 10, and should you install them? According to Microsoft on their optional updates page, these updates are recommended to be installed when one is facing a specific problem that may happen because of an existing driver. So to answer the question: only when things are not running smoothly on your computer. If you are experiencing issues that you suspect may be due to driver problems, then check the optional updates to see if there is one

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Concept Computers

Dec 20, 2020
1 min

Make Your New Computer Even Better!

Got something special for your Geekmas??? Bring it down and let us have a look! New computers are typically loaded with unnecessary games, apps and "crapware" that will bog your computer down. A professional set-up will make all the difference in your new computer's performance. PLUS we can transfer all the data from your old machine so it's safe and secure. To speak to us about all your new computer needs, come see us in-store at 1257 Marine Drive in North Vancouver or give

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Concept Computers

Dec 13, 2020
1 min

Holiday Gifts for Gamers

It's official... you're into last-minute Christmas shopping territory! Got a gamer on your list? Check out Concept's line of custom computers. Top-of-the-line performance, quality and capability. Built with over 35 years experience! To speak to us about all your holiday shopping needs, come see us in-store at 1257 Marine Drive in North Vancouver or give us a call at 604-986-7680. For more information about us, our products and services, visit our website at www.conceptcomptue

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Concept Computers

Nov 29, 2020
1 min

Fake Windows Update Ransomware Alert

Ransomware is a type of computer virus that encrypts files and programs, then demands a ransom payment to un-encrypt them. One to keep your eye out for is a fake Windows Update EMAIL. Now this is they key, they are typically emailed and filters nor low-quality anti-virus programs are able to detect them. Windows DOES NOT send out updates via emails, so if you receive something like this, do not open it, mark it as spam and never look at it again. How do you know if your anti-

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CONCEPT

COMPUTERS

North Vancouver

Vancouver

Lower Mainland

604-986-7680

604-971-5250

Concept Computer Corporation